Console session

Allow you to review the data for the selected users' console logins during a specific time period.

The Summary section of the report displays the following information:

Users: email addresses of the selected users
Date range: specified reporting period
Total number of sessions: total number of Expert Console logins during the specified period
Total number of connections: total number of remote connections initiated by the selected users
Total session time: length of time the selected user(s) were logged into the Expert Console
Total busy time: length of time the selected users were logged into the Expert Console and had active connections
Total idle time: length of time the selected users were logged into the Expert Console but had no active connections

The Details section of the report displays the following information:

Username: the user's login email
Full name: the user's full name (optional, can be selected manually from the drop-down list)
Start time: the exact login time
End time: the exact logout time
Total time: total length of time the user was logged into the Expert Console
Busy time: length of time a user is logged into the Expert Console and has active connections
Idle time: length of time a user is logged in to the Expert Console but has no active connections
Connections: number of remote connections conducted by the user during each console login session
User IP: the user's IP address