Remote connection

Provide you with detailed information about every single remote connection initiated by each user during a specific time period.

The Summary section displays the following information:

Users: email addresses of the selected users
Date range: specified reporting period
Total number of connections: total number of remote connections initiated by the selected users
Total connection time: length of time the selected user(s) were connected to remote computers

The Details section of the report displays the following information:

Username: the user's login email
Full name: the user's full name (optional, can be selected manually from the drop-down list)
Start time: the exact time that the remote connection was started
End time: the exact time that the remote connection was ended
Total time: the duration of the remote connection
Connection name: the connection name as specified at the start of, during or after the remote connection
Connection notes: any notes that were entered during or after the remote connection
User IP: the user's IP address
Remote IP: the remote computer's IP address
Client ID: a unique six-digit ID used to initiate the remote connection (optional, can be selected manually from the drop-down list)

Here you can also edit notes and names for any completed connections. For that, hover over a specific connection and click the Edit icon: